Privacy Policy

This privacy notice describes how Roary Insurance LLC collects, discloses, and otherwise uses (“Process”) information about you. We recognize the importance of our customers’ trust. Keeping personal information confidential is a top priority. This privacy notice (“Privacy Notice”) describes our practices in connection with information we collect through our digital services (“Services”), including our websites, social media accounts, marketing partners that include a link to this Privacy Notice, and through any of our other activities, both online and offline. By interacting with these Services, you agree to this Privacy Notice and the collection and use of information according to its terms. Our privacy practices may vary among the states in which we operate to reflect state and local privacy requirements in such jurisdictions.

Policies

Consumer Notice of Collection

This Notice of Collection is provided to all consumers subject to this Privacy Notice. Specific topics in this Privacy Notice are listed below:

Information We Collect

The type of personal information that we collect and the extent to which it is used varies based on the products and services we provide to you, such as the type of insurance for which you apply and your business relationship with the company, among other factors.We have collected some or all of the below categories of personal information from consumers within the last twelve (12) months. Please note that the examples are not an exhaustive list and personal information collected may fall into multiple categories.

Sources Of Personal Information

We collect and have collected in the preceding twelve (12) months, personal information about you from various sources. For example, we collect and obtain information:

Directly from You: We collect information you provide when you interact with us, such as when you fill out an insurance application and related forms; submit an application for employment; submit an application for agency appointment; register for, use, or make a payment for a product or service; contact us with a question or request; provide a testimonial or story; post or submit a photo, review, or comment; participate in a competition, promotional activity, or sweepstakes; “Like,” “Follow” or otherwise connect with or post to one of our Social Media Accounts; or send us a text or SMS message in order to obtain more information about a product or service.
Using Cookies and Other Automatic Data Collection Technologies: When you visit our website, open or click on emails we send you, interact with our mobile applications, or interact with our advertisements, we or third parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools. For more information, please review the Cookies and Other Tracking Technologies section of this notice.
From Our Affiliates: We obtain personal information, including transaction information, from our affiliates.
From Third Parties: We obtain personal information, including transaction information, from non-affiliated third parties that we transact business with or have partnered with.
From Other Sources: We obtain personal information from other sources, such as consumer reporting agencies and publicly available sources.

How We Use Your Personal Information

We process Personal Information to operate our Services and Applications, and to deliver the products and services you have requested. This processing may involve the use of artificial intelligence. Specifically, we process personal information collected for the following business purposes:

Responding to your inquiries and fulfilling your requests;
Processing employment and agency applications;
Administering promotional events, sweepstakes, and contests;
Personalizing your experience of the Services by presenting products and offers tailored to you;
Maintaining records that include, but are not limited to, insurance policy coverages, premiums, and payment history;
Transacting business including underwriting, rating, claims handling, claims investigations, and policy sales and administration;
For marketing and advertising purposes, including providing you with information related to our products and services;
Conducting research and analytics related to our website and Services;
Fulfilling legal and regulatory obligations, to establish or exercise our rights, and to defend against legal claims;
To ensure the technical functions of our network, including to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights, property, or safety of Sentry and our users, policyholders, employees, or others;
To improve and customize the content and layout of the Services.

Text messaging and communication

If you choose to communicate with us via SMS or other mobile messaging services, you acknowledge that message and data rates may apply depending on your carrier and plan. By opting in to receive SMS messages from Roary Insurance LLC, you consent to receive automated and non-automated text messages, which may include appointment reminders, quote follow-ups, or general service announcements.

You may opt out of receiving messages at any time by replying “STOP” or using any other method indicated in our communications. Please note that opting out of text messages may impact the ability to receive time-sensitive service updates. For assistance, reply “HELP” or contact us using the information provided in the “Contact Us” section.

Personal Information Not Disclosed

We do not disclose any categories of Personal Information to third parties.

No Disclosure to Service Providers: We do not share your Personal Information with service providers for any purpose other than what is necessary to provide services directly to you. Any limited access by service providers is strictly controlled and solely for operational support purposes. We require all such providers to comply with confidentiality and data protection obligations, and they are prohibited from using the information for any other reason.
No Disclosure to Other Third Parties: We do not disclose your Personal Information to outside vendors, auditors, attorneys, or any other third parties except where strictly required by law or regulation.
No Disclosure to Agents or Brokers: While we may work with licensed agents or brokers to help deliver our services, we do not share your Personal Information unless it is required for direct communication related to your request. These individuals are bound to the same privacy commitments we maintain.
No Participation in Insurance Data-Sharing Networks: We do not disclose your Personal Information to other companies, consumer reporting agencies, or insurance support organizations for any purpose, including claims or underwriting.
No Affiliate Sharing: We do not share your Personal Information with affiliated companies or subsidiaries for any marketing, business, or operational purposes.
No Sharing for Marketing or Advertising: We do not sell or share your Personal Information with any marketing or advertising partners. We do not allow third-party ad networks or data collectors to access your information through our services.
Compliance with Legal Obligations: We will only disclose your Personal Information if required to do so by law (e.g., subpoena, court order, or similar legal process) or when necessary to protect your legal rights or the rights of others. Such disclosures, if ever required, will be handled with the utmost caution and only in compliance with applicable legal standards.
No Other Disclosures: We do not share your Personal Information with any other companies, individuals, or organizations unless you explicitly request or authorize us to do so.

Cookies & Other Tracking Technologies

Every time you come to our website, our website’s web server automatically collects information, including, in some instances, Personal Information, through cookies, web beacons, and other similar tracking technologies (collectively “cookies”). Our website also uses virtual session replay technology.

Cookies: Please see our Cookie Policy here for more information about cookies and how we use them.
Session Replay Technology: We use a specific type of analytics tool called “session replay technology.” Session replay technology enhances user experience by optimizing the efficiency, design and quality of the Services. By using session replay technology, we can collect and analyze information related to user behavioral metrics on the Services, such as mouse movements, clicks, user inputs, scrolling, access times, visit duration, pages viewed, IP address (including approximate location), operating system, and page reloading. These tools provide insight into what works and what doesn’t work for website visitors, and they allow us to, for example, identify and repair technical errors such as broken links that impair the Services’ functionality.

Security & Retention

We strive to maintain the privacy and integrity of information collected by using appropriate measures designed to protect our systems, applications, products, and services. However, we cannot guarantee the security of any information that is disclosed online.

Only authorized workers, agents, and staff of Roary Insurance who need to know Personal Information while doing business are provided access. Their right to disclose or use this information is limited by our code of conduct, applicable laws, and non-disclosure agreements where appropriate. Individuals who violate our policies are subject to disciplinary actions.

Organizations that provide services involving Personal Information on behalf of Roary Insurance are contractually required to protect your Personal Information.

We retain personal information for the periods required by applicable laws and/or as specified in our records retention policies and procedures and our Privacy Notice. The period chosen takes account of applicable legal requirements to retain data and specific business use cases. We maintain records management and retention policies and procedures so that, where required, personal information is disposed of after a reasonable time in consideration of the following retention criteria:

We retain your personal information for as long as needed to carry out the business purposes set forth in this Privacy Notice, or to support our business functions and operations.
We retain your personal information as long as we have an ongoing relationship with you or for as long as needed to provide products or services to you.
We retain your personal information for as long as needed to comply with our legal and contractual obligations or as necessary to defend our rights.

Changes To Our Privacy Notice & Retention

We reserve the right at our discretion to amend this Privacy Notice at any time. Any changes will be effective immediately upon the posting of the revised Privacy Notice. When we make changes to this Privacy Notice, we will post the updated notice on our website (www.roaryinsurance.com) and update the notice’s effective date. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our website following the posting of changes constitutes your acceptance of such changes. This Privacy Notice was updated as of the effective date listed above.

Contact Us

If you have any questions or comments about this notice, the ways in which we collect and use your information, or your choices and rights regarding such use, please contact us at:

Phone: (800) 785-4611

Email: legal@roaryinsurance.com

Postal Address:
Roary Insurance LLC
Attn: Privacy Office
10161 W Park Run Drive, Suite 150
Las Vegas, NV 89145